Social Network Analysis Telecommunications Pinheiro PDF 84f24167e

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by Carlos Andre Reis Pinheiro : Social Network Analysis in Telecommunications

ISBN : #047064754X | Date : 2011-05-03

Description :

PDF-4b8d5 | A timely look at effective use of social network analysis within the telecommunications industry to boost customer relationships The key to any successful company is the relationship that it builds with its customers. This book shows how social network analysis, analytics, and marketing knowledge can be combined to create a positive customer experience within the telecommunications industry. Reve… Social Network Analysis in Telecommunications


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Social Network Analysis in Telecommunications by by Carlos Andre Reis Pinheiro

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Managers Guide 22301 Governance Publishing PDF 514a57f03

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: Manager’s Guide To ISO 22301

ISBN : #1849284679 | Date : 2013-04-09

Description :

PDF-f7143 | Have you ever wondered whether your business continuity plan is any good, or whether you’ve even got a business continuity plan? Anyone can write a simple document, call it a business continuity plan and hope for the best. But, unless you know that it will do what it is supposed to, it may be a wasted investment. This practical guide to the ISO22301 business continuity management system standard s… Manager’s Guide To ISO 22301


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Reliability Engineering Basic Concepts Applications PDF 4dfa3b73e

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Reliability Engineering: Basic Concepts and Applications in ICT PDF




by Massimo Lazzaroni : Reliability Engineering: Basic Concepts and Applications in ICT

ISBN : #3642209823 | Date : 2011-09-14

Description :

PDF-fc012 | This book gives a practical guide for designers and users in Information and Communication Technology context. In particular, in the first Section, the definition of the fundamental terms according to the international standards are given. Then, some theoretical concepts and reliability models are presented in Chapters 2 and 3: the aim is to evaluate performance for components and systems and reli… Reliability Engineering: Basic Concepts and Applications in ICT


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Reliability Engineering: Basic Concepts and Applications in ICT by by Massimo Lazzaroni

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CIMOSA System Architecture Research Reports PDF 7b738b734

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CIMOSA: Open System Architecture for CIM (Research Reports Esprit) PDF




: CIMOSA: Open System Architecture for CIM (Research Reports Esprit)

ISBN : #3540562567 | Date : 1993-07-09

Description :

PDF-c6e9d | Enterprise operation efficiency is seriously constrained by the inability to provide the right information, in the right place, at the right time. In spite of significant advances in technology it is still difficult to access information used or produced by different applications due to the hardware and software incompatibilities of manufacturing and information processing equipment. But it is thi… CIMOSA: Open System Architecture for CIM (Research Reports Esprit)


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Innovative Unternehmenskommunikation Zeitalter Internet EBusiness PDF 8851730b7

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by Ralph Müller : Innovative Unternehmenskommunikation im Zeitalter von Internet und eBusiness: Grundlagen und Voraussetzungen für einen erfolgreichen Einsatz der Neuen Medien (German Edition)

ISBN : #3631397615 | Date : 2003-09-18

Description :

PDF-c39dd | Die Themen Internet und eBusiness sind in aller Munde und Industrie, Dienstleistungsfirmen und der öffentliche Dienst setzen immer mehr auf diese Neuen Medien. Die elektronische Kommunikation nimmt in unserem Leben immer größeren Raum ein und eine steigende Zahl an IT-Projekten versucht ständig, den wachsenden Anforderungen gerecht zu werden. Umso erschreckender ist es, wie häufig Projekte ni… Innovative Unternehmenskommunikation im Zeitalter von Internet und eBusiness: Grundlagen und Voraussetzungen für einen erfolgreichen Einsatz der Neuen Medien (German Edition)


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Reputation Management Professionals Sabrina Helm PDF 8964b2ae3

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: Reputation Management (Management for Professionals)

ISBN : #3642270743 | Date : 2013-10-24

Description :

PDF-c3932 | Reputation is the most complex asset of an organization. Despite the call for consistent management of corporate reputation comprehensive approaches to measure and steer a company’ s reputation are still in their infancy. Reputation management aims at creating a balance between stakeholder demands, perceptions and corporate reality in order to foster behavior that helps a company achieve its busin… Reputation Management (Management for Professionals)


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Customers are not the enemy, they’re simply opportunistic PDF




by Bruce Prins : Customers are not the enemy, they’re simply opportunistic

ISBN : #1520336314 | Date : 2017-01-08

Description :

PDF-e1cd4 | There are countless publications on customer service and in most cases it is to improve the revenues of a business or ensure customer retention. However, this book focuses on how to understand and manage a customer service culture within a business or organisation. It goes into what customers are; effective communication; applying emotional intelligence; the value and application of disciplinary a… Customers are not the enemy, they’re simply opportunistic


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Customers are not the enemy, they’re simply opportunistic by by Bruce Prins

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Employee Engagement Media Management Organizational PDF 5cf347dfe

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Employee Engagement in Media Management: Creativeness and Organizational Development (Media Business and Innovation) PDF




by Stavros Georgiades : Employee Engagement in Media Management: Creativeness and Organizational Development (Media Business and Innovation)

ISBN : #3319162160 | Date : 2015-03-31

Description :

PDF-e8153 | This book explores a major media management topic on the basis of case study research conducted in European, US and Brazilian media companies. More specifically, it examines the dynamics of employee engagement, aiming at organizational development through change. The book contemplates the discipline of Media Management through a management lens and focuses on the concept of employee involvement an… Employee Engagement in Media Management: Creativeness and Organizational Development (Media Business and Innovation)


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Employee Engagement in Media Management: Creativeness and Organizational Development (Media Business and Innovation) by by Stavros Georgiades

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Experiencing Organisations New Aesthetic Perspectives PDF A5da0898f

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: Experiencing Organisations: New Aesthetic Perspectives

ISBN : #1907471553 | Date : 2013-05-01

Description :

PDF-9b364 | The chapters of Experiencing Organisations, written by internationally recognized experts who have worked in industry or consultancy or are active in creative practice of one form or another, offer a diversity of ways to understand and analyze organizations. Considerable rethinking is now going on, much of which uses art and culture as models of thought, mechanisms of reflection, frameworks for cr… Experiencing Organisations: New Aesthetic Perspectives


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Discussion Chinese Road NGOs Co Governance PDF F15b526b4

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A Discussion on Chinese Road of NGOs: Reform and Co-governance by Society (Research Series on the Chinese Dream and China’s Development Path) PDF




: A Discussion on Chinese Road of NGOs: Reform and Co-governance by Society (Research Series on the Chinese Dream and China’s Development Path)

ISBN : #9811034028 | Date : 2017-03-25

Description :

PDF-4af99 | This book reflects the author’s views on NGO development in China and includes recent papers, reviews, and policy suggestions he has written. This collection introduces the current state of research on NGOs and their development in China to an English-speaking audience, allowing them to understand China’s social reforms, which center on NGOs. ​… A Discussion on Chinese Road of NGOs: Reform and Co-governance by Society (Research Series on the Chinese Dream and China’s Development Path)


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